Frequently Asked Questions | Treehouse Almonds
Frequently Asked Questions
Shipping & Delivery
Q: How long does it take to ship my order?
A: Most orders are shipped within 1-2 business days. During promotional periods and brief moments of high order volume, shipping times may be increased.
Q: How long does an order take to arrive once UPS or USPS has it?
A: If utilizing our flat-rate UPS Ground Service which typically ship within 1-2 business days and can take anywhere between 2-7 business days, depending on your location. When your order ships, you will receive an e-mail notification with tracking information for your reference.
Q: What Shipping Service is Available?
A: Currently, we ship most orders with UPS and USPS. UPS also offers Next Day Air, 2nd Day Air and 3 Day Select at negotiated rates. For larger size orders, we may use other freight delivery partners.
Q: Do you ship outside of the US?
A: Yes, for ONLINE orders we also ship to Canada. For orders outside the US or Canada, please email or call for availability and order quantity minimums.
Q: Can I ship $4.99 Flat Rate to Alaska or Hawaii?
A: Unfortunately, we cannot extend the $4.99 Flat Rate shipping offer to our friends in Alaska & Canada.